Inventory
Smart stock review
AI continuously scans your stock — flagging discrepancies, dead stock, and items about to run short before they cost a sale.
ENTERPRISE MANAGEMENT SYSTEM
One platform for your whole operation
From production to sales
Manage orders, customers, inventory, people, and finance — with AI across every process: stock review, restock suggestions, CRM scheduling, and order reconciliation. Streamline the work, speed up reporting, and run every branch with ease.
AI-assisted
Stock review, restock, reconciliation
Multi-branch
Permissions & reports per branch
Web & Mobile
Always on, with an open API
AI
AI across your operations
The AI isn't a chatbot in the corner — it works inside the processes you run every day, proposes the next move, and does the routine part.
Purchasing
Restock suggestions
From sales velocity, current cover, and supplier lead times, ICOM proposes what to reorder and how much — so you never over-buy or stock out.
CRM
CRM scheduling assistant
For each customer, AI suggests the right moment for the next visit or follow-up — keeping your sales team a step ahead.
Orders
Automatic reconciliation
Orders, payments, and deliveries are matched for you. Mismatches get flagged and explained — not buried in a spreadsheet at month-end.
Signals
Demand & anomaly alerts
Unusual drops, spikes, and margin leaks are caught early and described in plain language — so you act before the trend sets in.
Reports
Ask your data
Ask in plain language — "which customers still owe us?" — and get the answer straight back, instead of a report to dig through.
MODULES
Comprehensive features
Built-in modules, ready for anything from a single shop to many branches.
Order management
Create, track and process orders end to end: sales, returns, payments, delivery. Staff commission splits, receipt printing and carrier integration.
AI Auto-reconciles orders, payments, and deliveries; flags mismatches.
Learn more →Customers & branches
Customer profiles, transaction history and debts. Manage multiple branches with clear permissions — each branch gets its own warehouse, staff and reports.
AI Suggests the best time to follow up and segments customers by behavior.
Learn more →Inventory & products
Stock levels, import/export tickets, brands and product codes. Per-branch stock tracking, low-stock alerts and detailed inventory reports.
AI Reviews stock and suggests restocks from sales velocity.
Learn more →Finance & revenue
Revenue reports by time, employee and customer. Cash flow, receivables, bank accounts and partners — with reconciliation built in.
AI Alerts on cash-flow anomalies and margin leaks.
Learn more →HR & timekeeping
Attendance, overtime and leave management. Automatic payroll, salary advances and payslips — with commissions tied to real order data.
AI Spots attendance anomalies and compiles timesheets automatically.
Learn more →Sales calls & reporting
Log customer calls, track KPIs and sales performance. Overview dashboards, data exports and scheduled backups for total safety.
AI Suggests call schedules and answers data questions in plain language.
Learn more →SOLUTIONS
Software for every business model
From multi-branch enterprises to small shops — a fitting solution for each.
Enterprise management
Run every branch on one system: orders, products, customers, debt, and reports — with fine-grained permissions.
Attendance & HR
Shift attendance, leave, commission, and payroll; track staff location and performance in real time.
Inventory management
Multi-warehouse in/out/on-hand, stock-out alerts, counts, and SKU-level traceability with accurate numbers.
Spa management
Bookings, treatments, service packages, and stored-value cards; track technician revenue and loyalty care.
Hotel & lodging
Room map, booking, check-in/out, hourly or nightly billing, and add-on services on one screen.
Small business
A lightweight solution for small shops: sales, inventory, cash flow, and invoices — quick to start, low cost.
INTEGRATIONS
Connects to the tools you already use
Sync MISA accounting, Zalo & Facebook chat, and e-commerce marketplaces — data flows into one place.
MISA Accounting
Zalo Zalo OA & messaging
Facebook Fanpage & Messenger
TikTok Shop Marketplace
Shopee Marketplace
REAL INTERFACE
Clear at a glance, familiar in minutes
01 / REPORTS
Reports & metrics — visual dashboards
Measure performance clearly: an overview with real-time revenue, order, and KPI charts. Report by branch, employee, or customer; export to analyze and decide faster.
02 / FINANCE
Finance & debt
Manage income and expenses, customer debt, bank accounts, and partners. Report revenue, profit, and cash flow. Supports salary advances, sales commission, and payment reconciliation.
03 / DATA
Order lists & clear data
Manage orders, customers, and products in a searchable, filterable table. View/edit permissions per employee and branch. Every action is fully logged.
04 / PEOPLE
Schedules & attendance
Track schedules, attendance, overtime, and leave per employee and branch. Configure workdays and feed them into automatic payroll and payslips.
05 / CRM
CRM & customer care
Centralized sale calls: round-robin assignment, call history, lead source, and care status. A browser extension creates a sale call from any web page.
GETTING STARTED
A simple rollout
From company setup to daily operations, every step is clear.
01
Set up company & branches
Create your company, add branches, configure warehouses and bank accounts.
AI Learns your catalog and customers to make suggestions from day one.
02
Add staff & permissions
Register employees, assign them to branches, and grant the right access.
AI Watches activity and surfaces unusual actions.
03
Stock in & create orders
Import products, create sales orders, take payments, and track debt.
AI Suggests restocks and reconciles orders as you operate.
04
Report & scale
Review revenue and finance reports; add branches as you grow.
AI Flags risks and answers data questions on the spot.
VALUE
Why choose ICOM
Built so your business runs reliably and scales for the long run.
A clear, easy interface staff pick up quickly, reducing input errors.
Data in one place with real-time reports — no manual entry or merging spreadsheets.
Multi-branch, multi-permission: each role sees only the data and features it needs.
Deploy on your own VPS — your data stays under your control, easy to back up and secure.
OPERATIONS
End-to-end operational support
Permissions, notifications, history, and support — everything you need to run smoothly.
Flexible permissions
Configure permissions by role and branch: who can view, edit, and approve each workflow. Tune per employee to keep data and internal processes safe.
Instant push to mobile
Get push notifications on the mobile app for new orders, approvals, reminders, and key updates. Stay on top of things on the move.
Clear audit history
Every important change is logged: who, when, and before/after. Look up order, debt, and stock-ticket history for easy reconciliation and audit.
24/7 support team
Technical and operational support around the clock, ready to resolve issues and guide you. Run with confidence, even after hours.
FAQ
Frequently asked questions
Where is my business data stored?
ICOM can run on your own infrastructure (a VPS) — your data stays under your control, easy to back up and secure under your own policies.
Does ICOM use AI?
Yes. AI works inside your daily workflows: stock review, restock suggestions, CRM scheduling, order reconciliation, and anomaly alerts — not just a chat box.
Is there a mobile app?
Yes. ICOM has a mobile app for staff with instant push: new orders, approvals, reminders, and key updates — stay informed on the move.
Does it work for multi-branch businesses?
That is exactly ICOM's strength: each branch has its own stock, staff, and reports; fine-grained permissions by role and branch mean each person sees only what they need.
How do I get support?
Technical and operational support, 24/7. See the Support page, call toll-free 1800 556 807, direct line 0912 382 829, or email cannh.99@gmail.com.
Ready to get started?
Get in touch for a walkthrough and a trial of ICOM.
Or email cannh.99@gmail.com